Following are general Company Policies. Your Agreement and Proposal will provide additional details as to the additional terms of our agreement for your project or campaign.
At Webtivity Design Solutions of the Suncoast (hereby referred to as "Webtivity Designs") we value your right to privacy and intellectual property, from the initial idea to the completion of your programming and/or web design. We can offer a non-disclosure/ confidentiality agreement for your project if you desire. Your business is your business and unless required by law the information you give us is never disclosed by anyone at Webtivity Designs. We will never sell your information or share it with anyone outside Webtivity Designs unless required by law.
By doing business with Webtivity Designs you give us permission to add you to our email list(s). However we adhere to all CAN-SPAM Act provisions and will honor any requests to be removed from email lists unless we provide an ongoing service for you and communicating with you is necessary to the delivery of such ongoing services.
All images, code, text, and proposal notes that we develop are the property of Webtivity Designs until payment is received in full. Webtivity Designs has copyright on anything that we have edited, modified or created for your project until full payment is received. At that time ownership and copyright will be turned over to you. Client attests that all materials furnished for projects and/or campaigns are not protected under copyright or trademark by another party.
Webtivity Designs has adopted a Process for our projects/ campaigns that is standardized to our industry and suits the needs of the majority of our clients. If our Process does not meet your needs Webtivity Designs may consider altering it to accommodate your needs, but Webtivity Designs reserves the right to charge for any and all extra time associated with such accommodations.
Project Scope Parameters
During the initial conversation between you and Webtivity Designs, we draft notes to document our meetings and conversations. Our meetings and notes will be used to develop a Proposal. When you have approved the details of the Proposal you will be asked to sign an Agreement which will reference the Proposal and specify the terms of the project and our relationship. Upon signing of an Agreement, you will be asked to participate in an Initial Project Conference at the Webtivity office. This meeting may include the Webtivity Representative who worked with you during the Proposal process, the Designer or Team member(s) who will primarily be responsible for your project, and potentially other parties who have responsibilities related to your project. Team members can travel to your office location for an additional fee. During the Initial Project Conference and prior to the initiation of the project, we will make every reasonable attempt to clarify any questions you may have. Should any item have been overlooked and not addressed in our Proposal, we may, at our discretion, complete these enhancements to the project scope during the website's production at no additional charge. However, if after the Proposal has been approved, the total Project Amount agreed upon, and the Agreement signed, you decide to make additions, changes, enhancements or adjustments to the project scope, Webtivity Designs reserves the right to estimate the requested additions, changes, enhancements or adjustments and add to the total project amount. You will be asked to sign a Work Order to approve the additional charges. Webtivity Designs reserves the right to request a deposit or full payment on the requested additions, changes, enhancements or adjustments before the project can proceed.
During the production of your project, every reasonable attempt will be made to produce the work you have contracted Webtivity Designs to perform. With that in mind you will be asked throughout the process to provide feedback and approvals. Webtivity Designs may also request you cooperatively Beta test our work. Once you have offered your approval Webtivity Designs will continue through the next stages of development for your project. If you determine you would like changes to items you previously approved, Webtivity Designs reserves the right to charge for any and all extra time associated with making the requested changes.
The Proposal for your project may specify a set number of revisions allotted through the various stages of your project. This specific number of revisions has been accounted for when developing a price and timeline for your project. If you request additional revisions that what were allotted for any particular stage of your project, Webtivity Designs reserves the right to charge for any and all extra time associated with making the requested revisions.
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Deadlines and Timelines
The Proposal and Agreement will include an approximate Timeline for your project. This Timeline is developed for pricing purposes and assumes your full cooperation throughout the project and ability to supply content, feedback and/or approvals as requested and/or required. Upon the signing of the Agreement, a project start date and completion date will be mutually agreed upon. If project Timelines or Deadlines are delayed due to your inability to supply content, feedback and/or approvals in a timely fashion, Webtivity Designs reserves the right to place your project on hold until such time that an opening in the project schedule appears. Webtivity may not have the ability to prioritize your project at a later time if deadlines and timelines are missed due to your inability to supply content, feedback and/or approvals as requested and/or required. Webtivity Designs reserves the right to charge additional fees to reinitiate your project once the project Deadline has been missed.
Webtivity Designs accepts Visa, MasterCard, Discover, checks and cash. Payment for our services typically requires a 50% non-refundable project deposit, and additional payments at specific milestones throughout the project. The remaining project balance will be due upon completion and prior to the launch of your project or release of your materials.
Protecting your website and data is of utmost importance to us. However, no hosting environment, website or anything connected to the Internet is impervious to hacking and malicious attacks. We shall take all reasonable precautions during the development of your website, campaign or management of your hosting environment to prevent hacking and malicious attacks. However in the future, inherent vulnerabilities may be discovered in the technologies that were used for the development of the project. If additional programming is required in the future to address such discoveries, Webtivity Designs reserves the right to charge for any and all extra time associated with addressing these discoveries.
Webtivity Designs shall be excused from any delay or failure in performance hereunder caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to, acts of God, earthquake, labor disputes and strikes, riots, war, and governmental requirements. The obligations and rights of Webtivity Designs shall be extended on a day-to-day basis for the period of time equal to that of the underlying cause of the delay.
We reserve the right to forbid use of our servers for pornographic, or adult graphic material, inappropriate child-related subject matter, satanic material, enhancement of illegal material or any other activity we deem against the overall quality of life offered to human beings.
Reservation of Right of Access
Due to security and to protect the interests and welfare of all our clients, Webtivity Designs reserves the right to refuse anyone access to our servers.
Webtivity Designs reserves the right to cancel your service at any time. Should past due balances be ignored, your website will be suspended until payment is made. Webtivity Designs also reserves the right to assess additional late fees and/or reactivation fees in such cases.
Changes and Updates to this Policy
Webtivity Designs may update this Policy at any time without explicit communication to our clients. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail, postal mail, or phone. You will have a choice as to whether or not we use your information in this different manner. Please revisit this page to stay informed of any changes, which will also be reflected by the date "last modified" below.
This page was last modified September, 2010.